Your issue may be fixed in this update. If your matter isn’t listed here or persists, please contact the Product/Dev team on discord.

Release Notes - Week 35, 2025 #

27 Aug 2025

Feature
AI Content
Improvements
Payment
Creator Tools
UI/UX
Performance
Bug Fixes

πŸ€– AI-Powered Features

AI Content Generation

  • AI Post Creation: Introducing AI-powered post content generation! Creators can now leverage AI to help craft engaging posts and streamline their content creation process
  • Enhanced Verification Benefits: AI post generation is now included as part of our verification benefits, giving verified creators access to powerful content creation tools

πŸ’³ Payment & Monetization

Flexible Pricing Options

  • Improved Payment Method Selection: Enhanced payment method selection process for smoother checkout experience, especially when multiple payment options are available

Membership Enhancements

  • Recurring Payment Optimization: Improved membership renewal process to ensure consistent fee handling for recurring subscriptions, providing better transparency for both creators and supporters

🎨 UI/UX Improvements

Profile & Navigation

  • Cleaner Profile Experience: Streamlined profile interface by removing unnecessary elements when viewing your own profile for a cleaner, more focused experience
  • Updated Branding: Refreshed QR codes for profile sharing now feature our updated Gank logo for consistent brand experience across the platform

Creator Dashboard

  • Enhanced Creator Analytics: Improved creator dashboard with better performance and more responsive data loading for faster insights into your content performance
  • Clickable Post Statistics: Post statistics now feature clickable user lists, making it easier for creators to engage with their audience and understand who's interacting with their content

Chat & Communication

  • Faster Chat Loading: Significantly improved chat list loading times with optimized initial loading for quicker access to your conversations
  • Enhanced Welcome Messages: Updated welcome messages for new creators and supporters with clearer guidance and improved onboarding experience

🎬 Streaming & Broadcasting

Stream Alerts

  • Improved Alert Layout: Enhanced stream alert text layout and formatting for better readability and visual appeal during live broadcasts
  • Better Font Settings: Refined font size and styling options for stream elements to improve overall streaming experience

πŸ› Performance & Bug Fixes

System Performance

  • Faster Chat Experience: Optimized chat system performance for quicker message loading and improved overall responsiveness
  • Enhanced Content Processing: Improved AI content generation processing with better language support and regional customization
  • Payment Processing Improvements: Enhanced payment gateway integration for more reliable transaction processing and better error handling

User Experience Fixes

  • Profile Display: Fixed various profile display issues to ensure consistent and accurate user information across the platform
  • Verification Process: Expired Persona sessions no longer consume a user’s verification attempt.
  • Content Statistics: Enhanced post performance tracking with more accurate metrics and faster data retrieval

Regional Updates

  • Vietnam Creator Spotlight: Updated featured creators on our Vietnam landing page to showcase the growing Vietnamese creator community

Update Release 02 - Week 33, 2025 #

21 Aug 2025

Improvements
Themes
UI/UX
Payment

🎨 New Features

Theme Selection

  • New Theme Modal: Added an improved theme selection popup that makes it easier to discover and switch between different visual themes for your profile and content

πŸ”§ Improvements

Payment Processing

  • Enhanced Email Notifications: Improved payment notification system with clearer messaging and better transaction confirmations for users

Profile & Content Display

  • Cleaner Follower Display: Follower counts are now hidden when the count is zero, creating a cleaner profile appearance for new creators
  • Better Text Formatting: Enhanced font sizing on shop cards and improved text styling consistency across the platform

πŸ› Bug Fixes

Membership Experience

  • Membership Description Fix: Improved membership description display to ensure all important details are fully visible to potential supporters
  • Layout Improvements: Enhanced display components for more consistent presentation

Update Release 01 - Week 33, 2025 #

18 Aug 2025

Bug Fix
Signup

πŸ› Bug Fix

Account Registration

  • Enhanced Supporter Signup: Streamlined the supporter role selection during account registration, providing a smoother onboarding experience for new community members

Release Notes - Week 33, 2025 #

13 Aug 2025

Feature
Improvements
Payment
UI/UX
Bug Fixes

πŸ†• New Features

Enhanced Payment Options

  • iPaymu Integration: We've added iPaymu as a new payment gateway, providing more flexible payment options for our Indonesian users
  • Guest User Guidance: Added helpful signup and login notices for guest users to guide them through the payment process
  • Smart Payment Controls: Credit card payments are now automatically disabled when using discount codes to prevent conflicts

Improved Creator Experience

  • New Feed Menu: Creators now have access to a redesigned feed menu for better content management and navigation

🎨 UI/UX Improvements

Design Enhancements

  • New Light Theme: Introduced a fresh light theme option for users who prefer a brighter interface
  • Signup Flow Improvements: Streamlined the signup process with better design and role selection interface
  • Better Loading States: Added loading indicators when cancelling Boost plans for clearer user feedback

Stream Alerts

  • Currency Display: Updated stream alert currency formatting for better clarity and consistency

πŸ› Bug Fixes

Payment Fixes

  • Enhanced payment processing for unverified creators accessing pay-per-view content
  • Improved payment processing speed and responsiveness
  • Optimized payment refresh processes running in the background

Content & Communication

  • Email Delivery: Enhanced email system reliability for membership and tier notifications to large recipient lists
  • Post Metrics: Improved post view count tracking and display accuracy
  • Profile Display: Enhanced paragraph formatting on profiles and posts

General Improvements

  • Enhanced subscription management and renewal processes
  • Improved overall platform stability and performance

πŸ“§ Communication Improvements

We've made significant improvements to our email system to ensure you receive important notifications about your memberships, subscriptions, and platform updates more reliably.

Update Release 04 - Week 31, 2025 #

07 Aug 2025

Payment
Performance
Mobile

πŸ“± Mobile Payment Improvements

Google Play Integration

  • Enhanced Payment Processing: Improved Google Play payment verification and status checking to ensure mobile transactions are processed more reliably and accurately

⚑ Performance Optimization

Analytics Streamlining

  • Improved Performance: Optimized content analytics processing to reduce server load and improve page loading speeds across the platform

Update Release 03 - Week 31, 2025 #

05 Aug 2025

Payment
Mobile
Notifications
Stream Alerts
Security

πŸ’° Payment Improvements

Reduced PayPal Fees

  • Lower Transaction Costs: Reduced PayPal processing fees from 11% + $0.30 to 9.7% + $0.30, saving creators money on every transaction and increasing their earnings

πŸ“± Mobile Experience

Enhanced Notifications

  • Improved Chat Notifications: Fixed mobile app notifications so that tapping on chat notifications now properly navigates to the specific post or conversation instead of the main menu
  • Better Email Delivery: Increased timeout settings for subscription reminder emails to ensure they're delivered reliably, even for users with empty display names

πŸŽ₯ Stream Alerts

Currency Display

  • Local Currency Support: Fixed stream alert currency display to properly show local currencies (like VND for Vietnamese creators) instead of defaulting to USD, giving creators better control over how their earnings are presented to their audience

πŸ”’ Security & Safety

External Link Protection

  • Enhanced Link Warnings: Fixed the external link warning system for posts to ensure users see the "Leaving Gank" intermediate page when clicking external links, providing better protection against potentially harmful sites

πŸ› Bug Fixes

Post & Notification System

  • Notification Reliability: Resolved race condition issues that were preventing post notifications from being sent properly when multiple posts were published simultaneously
  • Content Publishing: Improved post publishing process to ensure posts are properly published after transactions complete

Update Release 02 - Week 31, 2025 #

04 Aug 2025

Bug Fix
Payment
UI/UX
Branding

πŸ”§ Improvements

Payment Processing

  • Enhanced Transaction Tracking: Improved payment status updates to ensure transaction statuses are accurately reflected even when automatic updates are missed, providing better visibility into payment progress

User Interface Fixes

  • Layout Corrections: Fixed broken layout issues on profile and post pages that were affecting content display and user experience
  • Updated Branding: Replaced outdated logo thumbnails on tip pages with our current branding for consistent visual identity across the platform

πŸ› Bug Fixes

Content Display

  • Profile & Post Layout: Resolved formatting issues that were causing content to display incorrectly on user profiles and post pages
  • Visual Consistency: Fixed various display inconsistencies to ensure a smoother browsing experience

Update Release 01 - Week 31, 2025 #

31 Jul 2025

Email
System Optimization

⚑ System Improvements

Email Delivery Optimization

  • Enhanced Email System: Implemented system optimizations to improve email delivery reliability and ensure important notifications reach users consistently

This technical adjustment helps ensure that membership notifications, subscription reminders, and other important communications are delivered more reliably to all users.

Release Notes - Week 31, 2025 #

30 Jul 2025

Feature
Improvements
Payment
Creator Tools
UI/UX
Bug Fixes

πŸ†• New Features

Enhanced Payment Options

  • Xendit Malaysia Support: Enabled recurring membership payments for our Malaysian users through Xendit
  • Improved Payment Method Ordering: Repositioned PayPal above credit card options (but below Gank Gold) for better accessibility
  • Streamlined Validation: Removed duplicate bank account validation restrictions to make account setup easier
  • Mobile Payment Settings: Fixed payment widget visibility issues on mobile devices

Creator Experience Improvements

  • Quick Post Creation: Added a convenient "Create Post" button directly on the Creator Dashboard for faster content publishing
  • HEIC Image Support: You can now upload HEIC format images, which will be automatically converted to JPEG
  • Flexible Social Links: Made social media link setup optional during the signup process
  • Enhanced Media Labeling: Improved how media images are labeled and organized

🎨 UI/UX Improvements

Design Updates

  • Revamped Authentication Pages: Completely redesigned sign-up and authentication flow with a more modern, user-friendly interface
  • Improved Download Experience: Enhanced download button functionality with better visual feedback and logging capabilities to prevent accidental multiple clicks

Account Management

  • Archive Account Status: Introduced new account archiving functionality for better account lifecycle management
  • Enhanced Creator Dashboard: Added better statistics and supporter country breakdowns for creators

πŸ› Bug Fixes

Profile & Badge System

  • Verification Badge Sync: Fixed inconsistencies between profile badges and verification status
  • Missing Badge Display: Resolved issues where verification badges weren't appearing in some components
  • Guest User Improvements: Better handling of verification checks and user blocking for guest users

Content & Communication

  • Tier Management: Fixed issues with multiple tier cancellations on the Boost page
  • Post Notifications: Resolved web post notification delivery issues
  • Comment System: Fixed deleted comments appearing incorrectly on posts
  • Feed Responsiveness: Improved feed filter layout for non-English languages

Backend Improvements

  • Email System Separation: Improved email delivery reliability with enhanced sender configurations
  • Mobile Redirects: Fixed token management for mobile page redirections

Release Notes - Week 29, 2025 #

16 Jul 2025

Feature
Improvements
Analytics
Payment
Creator Tools
UI/UX
Bug Fixes

πŸ†• New Features

Creator Analytics

  • Post Insights: Launched comprehensive post analytics dashboard! Creators can now track detailed performance metrics for their content, including views, engagement, and audience insights
  • Enhanced Dashboard: Improved creator dashboard with better data visualization and more actionable insights

Educational Resources

  • Video Tutorials: Added in-app video tutorials for key platform features to help users get the most out of their experience
  • Feature Guidance: Interactive guides to help both creators and supporters discover and use platform capabilities effectively

Enhanced Image Support

  • HEIC Image Processing: Improved HEIC image upload functionality with better compatibility across different browsers and operating systems
    • Note: HEIC uploads work best on Safari (macOS) and Chrome (Windows). We're actively working on broader browser support

🎨 UI/UX Improvements

Authentication & Onboarding

  • Redesigned Sign-In Page: Completely revamped sign-in and authentication pages with a modern, streamlined design
  • Improved Password Recovery: Enhanced forgot password flow with clearer instructions and better user guidance

Content Experience

  • Revamped Locked Post Interface: New, more intuitive design for locked content with clearer unlock indicators and improved visual hierarchy
  • Better Loading States: Enhanced loading indicators and empty states throughout the platform for smoother user experience

Payment Enhancements

  • QR Payment Optimization: Streamlined QR code payment flow with faster processing and better error handling
  • International Banking: Added support for Japanese bank codes and Indian IFSC numbers in withdrawal account setup for better global accessibility

πŸ› Bug Fixes

Content & Communication

  • Deleted User Handling: Improved handling of chats and interactions from deleted user accounts to prevent display issues
  • Page Redirections: Added proper redirections for unused or deprecated pages to improve navigation

Creator Dashboard

  • Data Loading: Fixed issues with null records and empty data states in creator dashboard analytics
  • Feature Activation: Improved copy and guidance text for the feature activation system

Payment System

  • Verification Modal: Fixed issues with the Persona verification modal not displaying correctly in certain scenarios
  • Transaction Processing: Enhanced QR payment transaction checking and status updates

Technical Improvements

  • System Logging: Enhanced logging capabilities across various services for better issue tracking and resolution
  • Performance Optimization: Various backend improvements for faster page loading and better overall performance